Problems with PrestaShop: the most common errors and solutions

Having trouble with PrestaShop ? Although it's a popular ecommerce platform, PrestaShop isn't free of issues that can slow down your store, impact user experience, and limit the growth of your online business . Below, we explore the most common PrestaShop errors and how to fix them. Plus, we show you how a migration to Shopify can help you improve the stability, performance, and security of your ecommerce.

One of the typical errors is that files and folders do not have the correct permissions , which prevents the installation from continuing or causes subsequent failures. Make sure you set the permissions correctly according to PrestaShop recommendations.

Another common problem is related to the database connection. Verify that the connection data , such as the username, password and database host, are correct to avoid failures in this step .

These errors are usually caused by server settings such as PHP memory and execution time limits . If you encounter this problem, increase these limits or consult your hosting provider for help.

An excessive loading time can be caused by a bad server configuration or a slow connection. The ideal solution is to optimize your server to handle requests more efficiently.

High-resolution images can slow down page loading. Use compression and optimization tools to improve your store's performance.

Lack of cache optimization and unminified CSS and JavaScript code increase loading time. Enable caching in PrestaShop and use tools to minify these files.

As your store grows, your database becomes heavier. One solution is to clean up unnecessary records and optimize your database structure regularly.

Avoid installing modules you don't use, as they can slow down your site. Disable or uninstall those that don't add value.

Some hosting providers are not optimized for PrestaShop's needs, which can affect performance. Consider a specialized hosting or one that is compatible with the platform's requirements.

If you have modified the code, review its structure and simplify it as much as possible to avoid performance errors.

Updating PrestaShop can be problematic, especially if your store uses custom modules or themes.

Many modules may not be compatible with the latest version of PrestaShop, which can cause errors. Before upgrading, check the compatibility of each module.

It is crucial to make a full backup of your store before any update . If you lose data, you may be able to restore the store from this backup.

Error 500 is common and is usually related to server configuration or file permissions . Check the server error logs to find the cause and fix it.

Configuring friendly URLs can cause conflicts if not done correctly. Check that the SEO settings are configured according to PrestaShop recommendations.

Use this text to share information about your brand with your customers. Describe a product, share announcements, or welcome customers to your store.

Look for a hosting provider that offers an optimized environment for PrestaShop , with support for your technical requirements and scalability.

Connecting to the database and other services is essential for the operation of PrestaShop.

This problem can arise due to incorrect settings in the configuration file or restrictions on the server.

Properly configuring access to the database and other services is crucial. Make sure the credentials are correct and check if there are any IP restrictions on the server.

Although PrestaShop is a versatile platform, performance, configuration, and security limitations can be a barrier for many ecommerce owners. Migrating to Shopify is an attractive option for those looking for a scalable, secure, and easy-to-manage solution.

Advantages of Shopify:

1. Optimized performance : Shopify handles hosting and performance optimization, ensuring your store runs quickly and without interruptions.
2. Increased security : With automatic SSL certificates and built-in fraud protection, Shopify offers a secure platform for your customers.
3. Automatic Updates : Forget about update issues, as Shopify takes care of keeping the platform up to date.
4. Technical support : Shopify has a support team available 24/7 to resolve any issues.

If you are having trouble with PrestaShop and want to discover a more optimized solution, contact us to help you migrate to Shopify and achieve a more efficient and profitable ecommerce.

Is it advisable to migrate from PrestaShop to Shopify?
Yes, if you are looking for a more stable and secure platform, Shopify offers superior performance and requires less maintenance.

Will I lose data when migrating from PrestaShop to Shopify?
We perform the migration safely to preserve product, customer and order data. Contact us to learn more about the process.

How long does it take to migrate from PrestaShop to Shopify?
The time depends on the size and complexity of the store. Typically, the process can be completed within a few weeks.

PrestaShop is a powerful platform, but its technical limitations can affect your business growth . If you're experiencing issues with PrestaShop and are considering a more reliable alternative, migrating to Shopify might be the best option for you . At IO Migrations , we're Shopify migration specialists , helping businesses optimize their ecommerce and improve performance. Contact us today for more information!