Not directly, and be wary of anyone who says so. Passwords are encrypted (hashed) on your current platform. Migrating hashes requires Shopify Plus and using the Multipass API, which is complex. The standard and secure solution is to send bulk "Account Activation" invitations post-launch.

We migrate Customers (profile data, addresses), Historical Orders (status, products, dates), Products, Collections, Coupons, Reviews, and Loyalty Points. Abandoned shopping carts are not usually migrated due to their short lifespan.

We use REST/GraphQL API connections over HTTPS (TLS 1.3). Data is never stored in plain text. We use ephemeral intermediate servers that are deleted after the upload is validated.

Yes. Shopify is GDPR compliant. During the migration, we ensured that marketing opt-in consents were correctly transferred to the `marketing_opt_in_level` fields in Shopify.

Shopify generates its own internal IDs. However, we save your legacy IDs in metafields or tags to maintain traceability with your ERP or CRM.

Yes. Shopify supports multiple addresses per customer. Custom fields (e.g., date of birth, tax ID) are migrated to the customer's metafields.

We regenerate them. We extract the balance and code from your current platform and create equivalent gift cards in Shopify via API, sending an update email to the client.

We export the points balance and import it into the chosen loyalty app in Shopify (LoyaltyLion, Smile, Yotpo) assigning it to the customer's email.

You typically don't migrate to Shopify, but rather to your Helpdesk tool (Gorgias, Zendesk). We sync Shopify with your Helpdesk so you can view the history there.

Yes, we migrated the subscription status. We only imported as "subscribers" those who had a valid consent flag in the source.

We performed a data cleanse beforehand. We removed duplicate emails, normalized phone numbers, and corrected addresses before importing to Shopify.

Yes, we convert them into Customer Tags in Shopify. This allows you to immediately rebuild your segments in Shopify Email or Klaviyo.

Shopify Plus supports millions of SKUs. The theoretical limit is extremely high. We've managed stores with 500,000 variations without any speed degradation.

In the initial audit, we marked sensitive fields (tokenized stored cards, biometric data) that, according to PCI-DSS regulations, should never be extracted or migrated.

No, not if a comprehensive 301 redirect plan is implemented. The drop in traffic is usually negligible or temporary (reindexing), recovering quickly thanks to improved website performance (WPO).

It consists of 4 phases: Complete crawl of the current site, 1-to-1 mapping of old URLs to new ones, 301 redirect setup in Shopify, and 404 post-launch error monitoring.

The old URLs will no longer exist. An automatic 301 redirect is created. If someone visits /mi-producto.html , Shopify will instantly take them to /products/mi-producto .

No. Shopify has a rigid URL structure ( /products/ , /pages/ ). Trying to hack this is bad practice. The correct and standard practice is to redirect.

We migrate field by field. We extract your current meta_title and inject it into the Shopify SEO field. We keep your on-page optimization intact.

We submitted the new Shopify sitemap.xml to Search Console on launch day and forced the recrawling of old URLs so Google could quickly detect the 301 redirects.

If they have SEO traffic, we redirect them to the parent category or the homepage. If they have no value, we return a 410 (Gone) code to cleanly deindex them.

Through a preventative crawl (Screaming Frog) before migrating to find out all live URLs and make sure that each one has a destination in the redirect map.

Generally, it's an improvement. Shopify serves images in WebP, uses a global CDN (Cloudflare), and has an extremely low time to forward (TTFB), surpassing most on-premises Magento installations.

We verify that there are no redirect loops or long redirect chains. The goal is to have 1 hop: Old URL -> New URL (200 OK).

Yes. It's the ideal time to clean up URLs, improve collection hierarchies, and optimize image alt text in bulk during import.

We use the API to recreate articles, authors, original publication dates, tags, and redirect images to be hosted on Shopify's CDN.

Yes, due to its improved Core Web Vitals, native structured data structure, and seamless mobile compatibility—key factors for Google today.

Shopify ignores query strings by default in basic redirects, but we set up rules to ensure that older campaigns reach their destination.

Shopify automatically manages canonicals and hreflang tags, which avoids duplicate content errors common on other manual platforms.

Yes. If there are many 404 errors or slow loading times, you'll lose ranking. That's why the pre-audit is non-negotiable.

It takes 2 to 4 weeks for a complete reindexing, although the main pages are usually updated within days.

We perform a crawl in the Staging environment (password protected) to verify structure, metadata and broken internal links before opening to the public.

Shopify has a limit of 100 variations per product and 3 options. If you have more, we use apps with unlimited options or split the product into several parent products linked by design.

Shopify generates new IDs. We save your old ID (SKU or numeric ID) in the SKU or Barcode field to maintain synchronization with the warehouse.

We mapped them to Shopify's Option 1 / Option 2 / Option 3 structure. Bundles can be managed as simple products or using native Bundles apps.

Yes, any "extra" attributes (material, care, year) are migrated to Metafields , which we then dynamically display in the product sheet.

In Shopify, a product can belong to an unlimited number of Collections (Categories). We migrated that logic perfectly.

Yes. We migrate them as "Archived" or "Out of Stock" to keep the URL active and capture SEO traffic, showing recommended alternative products.

It's time to clean up. We filter out unnamed products, duplicate SKUs, or broken images before importing.

We use Shopify Bundles. It allows you to create a "Parent" product that automatically reduces the stock of its "Child" products.

Yes. If you use Shopify Plus B2B, we migrated the price breaks to the native Catalogs functionality.

We import the original (high-res) images. Shopify takes care of optimizing them and automatically generating WebP versions of different sizes.

Yes. Tags are essential in Shopify for filters and searches. We bring in all relevant tags from the source.

We assign them to a hidden "General" or "Uncategorized" collection so you can review and relocate them post-migration.

Yes. We migrated the order, product lines, taxes, shipping, and payment status to keep the accounting history visible.

We don't migrate the invoice PDF file, but we do migrate the data so you can regenerate or view them. We recommend downloading a backup of old PDFs.

We mapped them to a generic payment method in Shopify called "Historical Payment" so that there is a record of how it was paid, without affecting the analytics.

We do an initial bulk upload weeks in advance. On launch day, we pause the old store and copy ONLY the orders and new customers from the last few days.

Shopify is simpler: Paid/Pending and Ready/Not Ready. If you use complex custom states in Magento, we map them using tags in the order.

They migrate to subscription apps (like Skio or Recharge) on Shopify. This requires re-tokenizing the customer's payment card in most cases.

No. Shopify assigns its own numbering (#1001, #1002). We save your old order number (e.g., #MGT-2020) in the "Note" or "Name" field for reference.

We import the final order status (Refunded). The historical money movement is not processed; only the status is reflected.

They are imported as completed "Draft Orders" or B2B orders if you use Shopify Plus, associating them with the customer's Company.

Yes, data marked as "POS" or "Retail" channels is imported to avoid cluttering online sales metrics.

Yes. Shopify is API-first. We connect with large ERPs via middleware (iPaaS) or certified connectors. The integration is more stable than in Magento.

For Enterprises: Middleware (Celigo, Make, Boomi). For SMEs: Direct SaaS connectors. We avoid custom point-to-point development if a proven solution exists.

Yes. We set up webhooks so that as soon as the stock changes in your ERP, it's reflected in Shopify in seconds, and vice versa.

Establishing a "Source of Truth" (usually the ERP). The ERP commands, Shopify obeys. We use the SKU as the unique linking key.

We replace them with modern apps from the Shopify App Store or build lightweight custom connections using Shopify Functions.

Yes, using the B2B Catalogs API in Shopify Plus. The ERP sends the price list and we assign it to the Company Location in Shopify.

We use Shopify Tax (or Avalara in Plus). For Europe, Shopify's native settings cover 99% of VAT and OSS cases.

Yes. Shopify natively supports multiple locations. We map each warehouse in your ERP to a location in Shopify.

Via Fulfillment API. Shopify sends the order to the WMS ("Ready to fulfill") and the WMS returns the Tracking Number and status "Shipped".

Yes, and improve them. Shopify has the best connectors on the market for Zapier/Make. You can also use Shopify Flow for free internal automations.

Much less than with custom code. By using versioned and stable APIs, breakages are rare. We monitor error logs.

Perfect. The PIM should be the master data for products. We connect PIM to Shopify to enrich descriptions and media.

Yes, using "Checkout Extensibility". It's more secure and updatable than the old `checkout.liquid`. It allows for apps, branding, and custom logic.

We didn't migrate code. We replicated the business logic (shipping rules, required fields, payment methods) using Shopify's technology.

We use "UI Extensions" in the checkout. We can add text fields, date pickers, or checkboxes that are saved in the order attributes.

In B2B, yes. In B2C, it's done via automatic discounts or Shopify Scripts (Plus) to adjust prices in the cart.

Yes, through automatic discounts or scripts that give away products (GWP) when certain amounts are reached.

Shopify Forms (free) allows for basic lead capture. For complex logic, we recommend apps or custom development within the theme.

Almost all the major apps (Yotpo, Klaviyo) have CSV import tools to bring in your historical data in minutes.

Yes. With Shopify Functions we can hide payment or shipping methods depending on which products are in the cart (e.g., don't ship aerosols by air).

Native with Shopify Markets. You can display iDEAL only in the Netherlands and Bizum only in Spain.

It's upgrade-safe. Shopify updates the checkout, and your customizations won't break. Plus, it loads much faster.

Almost always. As a hosted SaaS, you eliminate latency from poorly configured servers. Shopify automatically optimizes images and code.

We use lightweight 2.0 themes, avoid unnecessary apps, and use modern image formats (AVIF/WebP).

We load them with "Shopify Pixels" (Customer Events) so that they run in a sandbox and do not block the visual loading of the website.

Shopify handles over 40,000 checkouts per minute. It never crashes. Forget about scaling servers.

In Plus, the API limits are doubled. For massive operations, we use the Bulk API, which allows us to move gigabytes of data without overloading the system.

Yes, if you abuse it. We audit which apps you install. Modern "App Embeds" are cleaner and don't leave behind junk code when uninstalled.

Automatic. Shopify serves the image at the exact size for the user's device from its global CDN.

We measure Core Web Vitals (LCP, CLS, INP) before and after to ensure we pass Google's validation.

Yes, and it's excellent. Shopify Plus B2B offers a B2C-like shopping experience but with complex business rules.

We use "Price Lists" and "Catalogs" to assign specific prices and visible products to each company.

Easy. We configure the theme to require login before displaying prices or purchase buttons, or we use a dedicated B2B store.

Supported. A "Company" can have multiple "Locations" and multiple employees purchasing with different permissions.

Native to Plus. You can assign "Payment Terms" to a company. They buy today, pay in 30 days, and the order remains as "Payment Pending".

There is a "Quick Order" interface where the wholesaler enters SKUs and quantities into a quick list without browsing the catalog.

Magento is more flexible but requires endless maintenance. Shopify B2B is more rigid but works "out of the box" without maintenance.

The B2B customer sees their pre-approved billing addresses and can enter their PO Number (Purchase Order Number).

If your revenue is less than €1M, Shopify Advanced is usually sufficient. If your revenue is greater than €1M, or you need B2B or international multi-store solutions, go for Shopify Plus.

Only third-party apps. Everything else is transparent. There are no "security maintenance" costs or patches.

No. Bandwidth is unlimited and free, whether you have 100 visits or 1 million.

Never. It's included. You only pay for your domain annually.

It varies a lot. A standard connector can cost €200/month. Custom enterprise middleware projects cost €10k-€30k, a one-time payment.

Yes. If you need to modify the checkout logic, you absolutely need Plus.

From €5k for simple stores to €50k+ for Enterprise migrations with redesign and ERP.

Data analysis, SEO, necessary integrations, and a migration roadmap with a fixed budget.